As for the charge, they said they couldn't do anything until the pending charge actually posted onto my account. I was able to cancel my card and they printed me a new one on site with new numbers, and I also set a new pin, just to be in the safe side. So the next day I went to my bank to get the charge disputed, cancel my card, and get a new one printed. I called that number and got a bunch of ads (like for life alert and medicaid/medicare, and at a couple of points I thought I was talking to a real person, but it was just a REALLY convincing recording). On Sunday I checked my account and saw a pending charge for $98 from W+ 8009666546, on my debit card. changed my password as well and have a new bank card coming. I took off all forms of payment from my acct. My bank is taking care of me but they will then have to turn it over to Walmart to futher investigate and I suppose the Restaurant as well. I can't believe this is such an ongoing issue as it has continued from 2013 to 2021. I add all of this in hopes that it will help someone else. I never received the items I had ordered due to them being out of stock and refunded my money and cancelled the order for me. I had also ordered something from 3 weeks before. I HAD been to my local Walmart 3 days before (my purchase was $144.36 made with my card). On this day, nor the week prior or days after had i been to this restaurant or town. 36, $377.49 and another for $81.58 but this one was to a restaurant that was over an hour away from me. What else did i find out? All of the transactions were made on the same day (11/30/21) $555. Bentonville is Walmart's main headquarters location. Found several transactions listing Walmart with Bentonville, Ark as the location which made me immediately assume someone there was buying items with my info. Scenario is pretty much the same as many have shared. Good luck all and I really do feel for you if you lost even a penny to these morons!Īs I read through these posts, due to me searching the phone number that was on my bank transaction, I wanted to report the fraudulent activity that just happened to me. We called our bank as well and immediately cancelled the cards and had new ones created. Also, I'd file a police report particularly if the amount is over $500 because that is a felony! In some states like Virginia a felony can even be considered for amounts around the $200 range. My best advice to you is not to blame Wal-Mart because from my experience they were extremely helpful. Whoever the culprit was obtained our information from some place else. We have never purchased anything from in the past and we don't have any type of account setup with them. Luckily, they caught the problem quickly and cancelled the order for us. We had a mysterious $200 placed against our bank card and when we called the customer service rep at the 80 they were great. I see a lot of people complaining thinking that Wal-Mart is at fault, but actually they aren't. If you have had a credit card or bank card stolen and used for a purchase then the transaction is processed through them. Okay, I'm not sure if this helps or not but Bentonville, AR (Arkansas) is where the Wal-Mart Customer Service is handled. You can contact 's customer service department online.
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